CARE INSTRUCTIONS

K A M B A Bikinis and One-pieces are made with a whole lot of love and care, so here's how to keep them in their best condition:

 - After taking a dip always rinse in clear cold water, never leave to soak and always dry in the shade away from sunlight.

 - Nothing beats a beach adventure but try to avoid rough surfaces and excessive contact with oils and lotions.

 - Particular care should be taken in overheated pools or jacuzzis as they contain a much higher chlorine content. Rinse in cold water as soon as possible following use. 

 - Do NOT iron, tumble dry, spin or leave rolled up when wet. 

 

K A M B A fabrics, materials and hardware are sourced from the worlds best suppliers. All features are designed to create the perfect fit for every female.K A M B A features hold strong resistance to chlorine, pilling, crocking and the suns UV rays. However leaving rolled up when wet or washing with other strong colours should be avoided in order to maintain their condition.

SIZING

 

We have ensured that all K A M B A bikinis and swimsuits have an excellent fit. When ordering, we suggest applying your usual dress size when deciphering which size and style to choose, for extra comfort size up. Extra information on specific sizing is noted on each style  shop page. If still in doubt, take a look at our sizing information below which should help clear up any queries. Still unsure? Drop us an email: fi@kambaswimwear.com and we will be happy to help.

 

DELIVERY & RETURNS

DELIVERY

All orders placed during business hours Monday - Friday are dispatched the following business day. Orders cannot be cancelled after they have been confirmed through our website. Orders will only be dispatched once payment has been confirmed through our website.

 

UK - Royal Mail Standard Delivery (3-5 working days)  £5.00

EUROPE - Standard Delivery (7 working days)  £12.00

Please note at times unexpected delays may occur which K A M B A swimwear has no control over and is not responsible for.

If the package is undeliverable, the customer will be held responsible for any return or original shipping charges.

K A M B A swimwear is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

 

RETURNS

 

All of our styles are made with infinite care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that swimwear is faulty, or you are unhappy with your order, you can return it within 14 days from the date of purchase to be replaced, repaired or refunded.

 

*Please note that the product must be returned unused, with sanitary stickers (applicable to all bottoms and one pieces) and in original K A M B A packaging including all tags. Refunds will not be excepted without the sanitary stickers still intact and unless the garment is unworn and in the same condition as when it was dispatched. Returns that are damaged, soiled or altered may not be accepted. 

Please return any items to the below address ensuring you include your name, order number and reason for return. Please also obtain proof of postage:

FAO F. Thompson

Kamba swimwear ltd

10 Dewey street

London

SW17 8TQ

All items will be the senders responsibility until they find their way back to our customer care department. We shall not accept liability for items that are lost or damaged in transit.

All items discounted, purchased on sale or using a promotional code are final sale and cannot be returned. You are able to exchange for your preferred size but returns are not applicable in this instance. 

K A M B A swimwear is not responsible for the shipping costs of your return or exchange item/s.

For any further queries please contact fi@kambaswimwear.com

EXCHANGE

If you wish to exchange an item, for another size or colour, you may do this subject to availability of other sizes and colours. You should follow the return instructions and return the item accordingly and re-order the new style separately.

 

TERMS & CONDITIONS& PRIVACY POLICY

1. Introduction

The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. 

 2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. Given the unpredictability of technology and the online environment K A M B A swimwear ltd. makes no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know. 

3. Trade Marks

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner. 

4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website. 

5. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to - 

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties; 

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information; 

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network; 

5.4 violate any copyright, trademark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party; 

5.5 submit contents containing marketing or promotional material which is intended to solicit business. 

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material. 

7. Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your, or your company's personal information or material and information transmitted over our system. 

8. Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. 

9. Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website. 

10.1 Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website. We may change and modify these terms and conditions at any time and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.

10.2 Alteration

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website. 

10.3 Conflict 

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website. 

10.4 Waiver

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights. 

10.5 Cession

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party. 

10.6 Severability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non script and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. 

10.7 Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith. 

10.8 Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us. 

11. Our Products

K A M B A Swimwear Ltd. sells must-have, luxury swimwear.  We unconditionally guarantee that every item we sell is 100% authentic. 

12. Promotions and Vouchers

Discounts are issued in the form of either '£ savings' or a 'percentage off' and are offered to customers via. promotional emails, advertisements, on-site banners or 3rd party communications
There is no cash alternative and all terms and conditions are non-negotiable
Unless otherwise stated, discounts are only applicable to full price items (sale and clearance items are not included)

The purchase of gift cards cannot be included as part of the threshold requirement against transactions when redeeming promotional discounts
All promotions will have a 'valid until' or 'expiry' date. Please refer to the original promotion source for this information. Promotional codes cannot be used in conjunction with any other offer.
Promotional codes are valid for one transaction per person and cannot be used on multiple accounts.
Promotional codes cannot be applied retrospectively to previous orders.

12.1 How to use a voucher or promotional code

If using a promotional code, the code provided should be entered in the 'Promotional Code' box at the checkout.
Some promotions will be subject to a minimum spend threshold (please refer to the original source of the promotion).
Wherever a minimum spend threshold applies, the minimum spend does not include shipping costs.

12.2 Returning/exchanging an item bought under a promotional code

Items brought under a promotional code will be valid for exchange only. If wishing to exchange an item purchased using a promotional code, up to one exchange is valid per order.

13. Competitions prizes/winners

Prizes are non-negotiable and non-refundable
Gift certificates are non-transferable to any other person (they can only be used by the competition / prize winner) and there is no cash or credit alternative. Competitions and prizes will vary; please refer to the competition source for details of full terms and conditions. As with all purchases (with or without a gift certificate), our usual terms and conditions apply.

14. Copyright Statement 

This website is owned and operated by Kamba Swimwear Ltd.  All content including pictures, designs, logos, photographs, written and other materials on our website and copyrighted to 'Kamba Swimwear Ltd.' and authors, designers, photographers etc. All worldwide rights are reserved. The site and its contents may only be used for personal, non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Kamba Swimwear Ltd.


15. Disclaimer


The information contained in this website is for general information purposes only. The information is provided by Kamba Swimwear Ltd. and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Kamba Swimwear Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Kamba Swimwear Ltd. takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.


16. Privacy


This privacy policy sets out how KAMBA SWIMWEAR LTD uses and protects any information that you give KAMBA SWIMWEAR LTD when you use this website.
K A M B A SWIMWEAR LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners in compliance with the EU Government Data Protection Regulation (GDPR) which came into effect on 25th May 2018.

What we collect? We may collect the following information:
-   name and job title
-   contact information including email address
-   demographic information such as post code, preferences and interests
-  other information relevant to customer surveys and/or offers.

What we do with the information we gather?  We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
-   Internal record keeping.
-   We may use the information to improve our products and services.

-   We may periodically send promotional email about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
-   From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
-   We may use the information to customise the website according to your interests.

- For crime and fraud prevention, detection and related purposes.

- To enable K A M B A to manage customer service interactions with you.

- Where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)​​

 

We also engage in online advertising, to keep you aware of what we’re up to and to help you see and find our products.Like many companies, we target K A M B A banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.The banners and ads you see will be based on information we hold about you, or your previous use of K A M B A.

How we collect data?

We gather personal data in the following ways: 

Cookies

Our website uses cookies to collect information. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.

 

Google Analytics

K A M B A uses a third party tracking software to better understand our visitors and to help us develop and improve our website and your experience. This software is provided by Google Analytics which uses cookies to track usage and behaviour patterns. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement but will not store, save or collect personal information. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of visitors to our website. 

 

Marketing Communications

As part of subscribing to our e-newsletters, we collect your full name and email address. We use this personal data for electronic marketing purposes only (with your consent) and may send you e-newsletters to update you on our new products, offers, news and events. We aim to update you about products & services which are of interest and relevance to you. You have the right to opt out of receiving our promotional communications at any time by contacting us via email.

With your permission on purchasing an item from K A M B A online, at a retail or wholesale event we take your full name, postal address and email address for accounting and guarantee purposes. K A M B A uses Wix Business Solutions and Wix Shoutout's, to deliver our newsletter. We gather information and statistics around email opening and clicks to help us monitor and improve our e-newsletter. For further information please visit Wix's Privacy Policy.



17. Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

18. Links to other websites?  

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

19. Controlling your personal information?  

You may choose to restrict the collection or use of your personal information in the following ways:
-   whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
-    if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
 
You may request details of personal information, which we hold about you under the General Data Protection Regulation 2018. A small fee will be payable. If you would like a copy of the information held on you please write to Kamba Swimwear Ltd., Manor Cottage, Church farm way, Aledenham, WD25 8BD.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

20. Gift voucher terms and usage

 All our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue. The value of the gift voucher is your choice.

Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Kamba Swimwear Ltd.. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.

Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.

If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.

Using your gift voucher is easy just enter your unique code at checkout. You may purchase more than one gift voucher at the same time.

© KAMBA SWIMWEAR 2016

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